AIRPORTS/AIRPLANES:
1. AT THE AIRPORT 1: Looking for the check-in desk
You: Hi, where´s the check-in counter for American Airlines?
Airport worker: That´s in terminal 2. This is terminal 1.
Y: Is there a shuttle bus that goes between terminals?
AW: Yes, there’s one right in front here.
Y: Next to the taxi stand?
AW: Yes, that’s right.
Y: Thanks. How much time should I allow to check in? (How much time before my flight should I check in?)
AW: If you’re on an international flight I believe you have to check-in 3 hours before your flight.
Y: And for local flights?
AW: On those flights you have to check in 1 and a half hours before.
2. AT THE AIRPORT 2: At the check-in desk
CHECK-IN WORKER: Hello. Where are you flying today?
You: I’m flying to NY, US.
CW: Can I see your ticket and your passport, please?
Y: Sure. Here’s my passport. And here’s my e-ticket.
CW: Thank you. Would you like a window seat?
Y: No. I’d like an aisle seat please.
CW: Ok, and is all this luggage yours?
Y: These two bags are mine.
CW: All right. One of your bags is overweight… I’m going to have a to charge you for the excess weight.
Y: I see. How much extra do I have do pay? And can I pay by credit card?
CW: $30 dollars more, sir, and yes, we do accept credit cards.
3. AT THE AIRPORT 3: At the check-in desk
CW: Hi. Where are you flying today?
Y: Hi, I’m flying to Miami, but a need a ticket… Can I buy one here?
CW: No, you’ll have to go to the ticket counter… That’s over in terminal 3.
Y: How do I get there?
CW: You can walk there. The terminals are connected. Just turn right and go all the way to end of this terminal and you’ll be in terminal 3.
Y: (Once there) – Hi there. I was told I could buy a ticket here.
TICKET COUNTER WORKER: Yes you can. Where to.
Y: I need a ticket to Miami, please, for today if possible.
TCW: All right… Yes, I can get you on the flight at 7:00 PM tonight, which arrives in Miami at 10:00 PM. This ticket is $650.
Y: Do you have anything cheaper?
TCW: No, not on such short notice, sir. That’s the lowest price I can get you for today or tomorrow.
4. AT THE AIRPORT: What's wrong?
I lost my wallet and all my money was inside it.
I missed my flight.
I can’t find my departure gate.
The airline lost one of my bags.
I don’t have enough money to buy a sandwich.
They won’t let me take my bottle of water on the plane.
I lost my boarding pass.
My flight has been delayed for three hours.
Is there a public phone here? My mobile (cell phone) isn’t working.
5. AT THE AIRPORT: Questions and answers
Q: Are there any direct flights do Dallas?
A: No, you’ll have to transfer either in Chicago or Kansas City.
Q: Where’s the lost-and-found office?
A: It’s right there, next to that restaurant.
Q: Can I go into the bathroom?
A: I’m sorry, this bathroom is being cleaned.
Q: How much do I have to pay for the extra bag?
A: $75
Q: How long is the delay?
A: 2 hours
Q: When does the flight to Bangkok leave?
A: At 2:00 PM
Q: Is this the departures area?
A: No, this is the arrival area.
Q: How much does a locker cost?
A: It’s $10 per 24 hours.
Q: Is this the gate for flight 234 to Madri?
A: It was. The gate has been changed to 44D.
Q: How much carry-on luggage Am I allowed?
A: You can bring one small bag on the plane with you.
6. ON THE PLANE: Speaking with flight attendants/passengers 1
YOU: Could I get another blanket, please? I’m a little cold.
FLIGHT ATENDANT: Certainly, sir. Would you like a pillow as well?
Y: No, thanks. But could you please bring me a coke?
FA: Sure, would you like ice in that?
Y: Yes, please…Oh! Could you also lend me a pen to fill out this immigration form?
FA: I don’t have one on me right now, but I’ll get one for you.
SHE COMES BACK
Y: Thanks. Do you know when we will be landing?
FA: In about 2 hours.
Y: What’s the temperature in Seattle right now?
FA: I’m not sure… I”ll check with the pilot.
7. ON THE PLANE: Speaking with flight attendants/passengers 2
Y: Excuse-me, would it be possible to switch/change seats with someone? My wife and I would like to seat together.
FA: Certainly, sir. For now, please take your seat, and once the planes takes off, I’ll help you with that.
Y: Thank you. Could you help me put this bag in the overhead compartiment?
FA: Sure… there you go.
(someone is in your seat)
Y: I’m sorry, I think you’re in my seat.
OTHER PASSENGER: Oh, let me check my boarding pass… Yes, I’m sorry, my mistake.
Y: No problem. I’m going to move anyway. My wife and I would like to seat together.
OTHER PASSENGER: Oh, well, I can switch places with your wife. That way you two can sit together.
Y: Really? That would be great! Thanks a lot.
8. ON THE PLANE: What's wrong?
I’m cold. Could I get a blanket?
These headphones don’t work . I can’t hear the movies.
I’m thirsty. Could I get some water?
I feel nauseous. I don’t want to eat.
Are the lavatories occupied?
My back hurts from sitting. I need to stretch.
No ice in my drink, please.
I want to read, but my light doesn’t work.
This seat won’t fold back.
Could I get a pen to fill out this form?
9. CUSTOMS/IMMIGRATION: Entering a country
BORDER GUARD: Welcome to the United States. Where do you live?
Y: Brazil.
BG: And what’s the purpose of your visit to the United States.
Y: I’m going to visit my brother. He lives in Boston.
BG: How long do you plan to stay in Boston?
Y: About two weeks.
BG: And what do you do back home?
Y: Pardon me. I don’t understand…
BG: Your Job… what do you do?
Y: Oh, I’m a high-school teacher. I teach Physics and Chemistry.
10. CUSTOMS/IMMIGRATION: Questions and answers
Q: How long do you plan to stay in Australia?
A: About two weeks.
Q: Have you ever been here before?
A: Yes, I was here for about two weeks last year.
Q: What’s the purpose of your visit?
A: I’m here on vacation.
Q: Could you open this bag for me, please?
A: Sure
Q: Are you travelling alone?
A: No, I’m travelling with my wife and two daughters.
Q: Do you have any family here in the United States?
A: Yes, my brother lives here.
Q: Do you have anything to declare?
A: No, nothing.
Q: What´s the purpose of your visit?
A: I’m here on business.
Q: Are you importing any fruits or vegetables?
A: No, I’m not.
Q: What’s your line of work?
A: I’m a web designer.
11. HOTELS/ACCOMMODATIONS:
AT THE HOTEL: General vocabulary 1
Can you get someone to bring our bags to our room.
Are the sheets changed every day?
We didn’t take anything from the mini-bar.
I locked my key in my room.
Do I leave the key at the reception desk?
Do I have to pay upfront (= in advance)?
Is there somewhere I can exchange money around here?
The fan is really noisy. Can I turn it off?
Is this service free, or do I have to pay for it?
The view is fantastic. We can see the whole city!
AT THE HOTEL: General vocabulary 2
Can I get a wake-up call at 6:30 AM?
Our (bed) sheets are dirty. Could you please change them?
How much does it cost to make a call to Brazil?
The coffee-maker doesn’t work.
Is breakfast included in the price?
Do you have room service?
The remote-control doesn’t work.
What’s the combination for the safe?
This room is too noisy.
Our bed is very confortable.
AT THE HOTEL 1: Checking in
Y: Hello, my name is Dennis. I have a reservation.
HOTEL CLERK: Certainly sir. (CHECKS THE RESERVATION SYSTEM) Yes, would you like a room facing the pool or the ocean?
Y: Is there a difference in price between the two?
HC: Yes, the rooms that face the ocean are $100 per night, while the ones facing the pool are $80 per night.
Y: Ok, I’ll go with the one facing the ocean, please.
HC: And you would like that for three nights, correct?
Y: Yes, that’s right.
HC: I’ll have the porter bring up your bags.
Y: No, that’s fine, I’ll do it myself.
AT THE HOTEL 2: Checking in
HC: We have you booked in room #303.
Y: Would it be possible see the room?
HC: Of course, it’s upstairs to your right. Here’s the key.
(You look at the first room)
HC: So, do you like the room?
Y: Well, it’s a little dark. Do you have any that are brighter?
HC: Yes, we do have one, but it faces the street, so it’s a little noise.
Y: Could I take a look at that one?
HC: Of course. It’s room # 305 and it’s upstairs to your left. Here’s the key.
(You look at the other room)
Y: That room is perfect. I’ll take it.
HC: That’ll be $120.
Y: I have to pay upfront?
HC: Yes, that’s our policy.
AT THE HOTEL 3: Getting from the hotel into the city
Y: How do I get to downtown from here? Can I take a bus or do I have to take a taxi?
HC: There are no buses that go to downtown from here. You’ll have to take a cab.
Y: And how much does that cost?
HC: The fare to downtown is usually about $20. Would you like me to call you one?
Y: Sure, can I get one for 2:00 PM?
HC: Absolutely. It’ll be waiting for you in front of the hotel. Is there anything else I can do for you?
Y: Yes, can you get someone to change the sheets in my room?
HC: Yes, of course.
Y: Thanks. You’ve been very helpful.
AT THE HOTEL 4: Talking to someone at the reception desk
Y: I can’t open the window in my room. It seems to be stuck.
HC: I’ll get someone to take a look at it. Anything else?
Y: Yes, how much is the beer in the mini bar? I couldn’t find a price list.
HC: It’s $ 5 a bottle. Anything else?
Y: No, I think that’s it… What time do we have to check out tomorrow?
HC: You’ll have to leave your room about by 12:00 PM.
Y: OK. And is there somewhere we can leave our bags until the evening?
HC: Yes, you can leave them in our storage room.
AT THE HOTEL 5: Making a reservation
HC: The Four Seasons Hotel. How can I help you?
Y: Hello, My name is Mr. Wong. I’d like to reserve a room. Do you have any available from March 10th to March 13th ?
HC: Yes, we do. Would you like a double room or a single room?
Y: How much is the double room per night?
HC: It’s $75 per night… and the single room is $ 65 per night.
Y: I’m looking for a room that would be nice for a romantic weekend. Which of the two do you recommend?
HC: I’d go to the smaller one, the single room. It’s much nicer… And two people can stay in that room.
Y: OK, perfect. I’d like to reserve that one then.
HC: Alright. I’ve made that reservation for you. And how will you be arriving?
Y: We’ll be arriving by car.
HC: Perfect. We have an underground lot where you can park your car.
AT THE HOTEL 6: Asking directions
Y: Can you recommend a good restaurant around here?
HC: Hmm… there aren’t any restaurants around here…
Y: What about in the city?
HC: There are a lot of good restaurants in the area of the city called Uptown. If you go to Central Avenue, you’ll see about 10 different restaurants, all of which are highly recommendable.
Y: Great! How do we get to Central Avenue from here?
HC: When you exit the parking lot, turn left on Main Street. Keep driving for about 10 blocks, and you’ll come to Central Avenue. Turn right. The restaurant zone is about 5 blocks from there.
Y: So, we have to make right turn on Central Avenue?
HC: That’s correct. Would you like me to draw you a map?
Y: No, thanks, I think we’ll be fine.
AT THE HOTEL: Talking about what you like/don't like
1. I love this room. It’s very pretty.
2. I don’t like this room. It’s filth.
3. I love this view. It’s really beautiful.
4. I like this restaurant. The food is very tasty.
5. I don’t like the way he behaves. He´s very rude.
6. I love the service here. It’s very professional.
7. I’ll pass on (= I won’t take) the room. It’s too noisy.
8. I’ll pass on (= I won’t take) the room. It’s a little too expensive.
9. I don’t like this room. It doesn’t seem safe.
10. I really like this room. It’s very cozy.
AT THE HOTEL: Questions and answers
Q: Do I have to pay for breakfast?
A: No, it’s included in the price of the room.
Q: Where is breakfast served?
A: In the restaurant next to the reception desk.
Q: What time is breakfast served?
A: Between 7:00 AM and 10:00 AM.
Q: Can I use the kitchen?
A: Yes, you can.
Q: Do you have any free rooms?
A: No, I’m sorry, we’re full.
Q: Does the room have air conditioning?
A: No, but each room has a ceiling fan.
Q: Where can I exchange money?
A: There is a bank that’s right outside the hotel to the right.
Q: How do I check my messages?
A: You have to press “9” on your phone.
Q: Can I leave my bags here?
A: Yes, you can leave them in the storage room next to the restaurant.
Q: Did you give me back my passport?
A: No, not yet. Here it is.
RESTAURANTS/BARS/EATING OUT:
AT THE RESTAURANT 1: Getting seated
HOSTESS: Hi and welcome to Roberto’s. Do you have a reservation?
YOU: No we don’t. Do you have any free tables this evening?
H: Yes, we do… for 2?
Y: No, for 4 please. Some friends will be joining us.
H: Right this way, please. (Shows you a table).
Y: Could we get a table by the window?
H: I’m sorry, but all those tables are reserved tonight…
Y: Could you please double check for us? Those tables are really nice.
H: Certainly, I’ll be back in a second… You’re in luck! Someone just cancelled their reservation!
Y: That’s great! Thank you very much for your help.
AT THE RESTAURANT 2: Ordering
WAITER: Hi and welcome to Roberto´s. Are you ready to order?
YOU: Not yet, give us a second, please.
W: No problem. I’ll be back in a couple of minutes… (After a couple of minutes). What would you like to order?
Y: How big are your portions?
W: Very big, you’ll definitely get full.
Y: Perfect. And what does each order come with?
W: Each order includes fries or a salad.
Y: OK. I’ll have the chicken breast, and for my wife… the trout.
W: Great. And would you like fries or salad with that?
Y: Fries for me and a salad for my wife.
W: All Right. I’ll be right back with your order.
AT THE RESTAURANT 3: Ordering
WAITER: Would you like something to drink?
Y: Yes, what kind of beer do you have?
W: We have Budweiser, Miller, Rolling Rock in bottles.
Y: One Rolling Rock and one Budweiser, please… oh, and a glass of water.
W: Alright. And… are you guys ready to order food, or should I give you couple of minutes?
Y: We’re ready. One order of the grilled calamari, and one order of the fried shrimp, please.
W: And would you like fries with that?
Y: Can we get a salad Instead?
W: Yes… or for $1 more you can get both.
Y: Perfect, let’s do that. Fries and salad with both.
W: It shoudn’t take too long.
AT THE RESTAURANT 4: Ordering
AT THE RESTAURANT 5: Eating a meal
AT THE RESTAURANT 6: Eating/bad service
AT THE RESTAURANT 7: Finishing a meal/paying
AT THE RESTAURANT: Talking about what you like/don't like
AT THE BAR: Ordering drinks 1
EATING OUT: Fast food vocabulary
SHOPPING/BUYING THINGS:
SHOPPING 1: General
SHOPPING 2: General
SHOPPING 3: Postcards, souvenirs
TRANSPORTATION (TRAINS/CARS/ETC.):
BUYING TICKETS (train/bus tickets): Questions and answers
BUYING TICKETS (plane, train, bus, etc.) 1
BUYING TICKETS (plane, train, bus, etc.) 2
BUYING TICKETS (plane, train, bus, etc.) 3
BUYING TICKETS (ferry/boat)
TRAINS/TAKING TRAINS: What's wrong?
DRIVING 1: At the gas station
DRIVING: What's wrong?
SIGHTSEEING:
SIGHTSEEING: Conversations while sightseeing 1
SIGHTSEEING: Conversations while sightseeing 2
SIGHTSEEING: Conversations while sightseeing 3
SIGHTSEEING: Questions and answers
SIGHTSEEING: Common terms/expressions
MEETING AND TALKING TO PEOPLE:
Meeting people 1
Meeting people 2
TALKING TO PEOPLE: Making small talk
TALKING TO PEOPLE: Talking about your age, family, etc.
TALKING TO PEOPLE: Saying goodbye
ASKING FOR DIRECTIONS: Conversations 1
ASKING FOR DIRECTIONS: Conversations 2
ASKING FOR DIRECTIONS: General terms/phrases
INTERNET CAFES/COMPUTERS 1
HEALTH/SAFETY:
HEALTH: Seeing a doctor
HEALTH: What's wrong?
SAFETY/CRIME: What's wrong?
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Fonte: http://www.learnenglishfeelgood.com/travelenglish/index.html
